A performance-focused Operation Management professional with nearly ten years of success in executing large-scale projects in IT & Computer Technology domain. With expertise in employing wide-ranged advanced technical tools, I propose intelligent engineering solutions for the regularly encountered operational issues. This helps to achieve functional optimisation & cost economies by ensuring the completion of projects of varying complexity levels within the agreed parameters of time, scale, quality and budget.
Areas Of Expertise:
► Hardware & Networking ► Server Infrastructure ► Monitoring ► Real-time Reporting ► Technology Project Planning ► Technical Training ► Mentoring ► CTI ► Voice Recording ► PBX ► ACD ► SQL Servers ► Database ► VoIP ► LDAP Authentication ► Clusters ► Domain ► Workgroup ► AD ► Windows Server ► VMware
Key Strengths:
✔ An efficient project manager with the required set of organisational and time-management skills to effectively allocate, schedule and track the project tasks while closely monitoring the project to ensure its completion within predefined time and budget.
✔ Possess strong people management and leadership abilities to recruit and train the technical resources for building high-performing and quality-focused teams and quickly bringing them up to speed for project specific tasks and responsibilities.
✔ Creative thinking ability and an analytical approach to identifying and assessing the risks and troubleshooting complex technical issues and risks by timely reporting & proposing feasible corrective measures to be taken.
✔ An articulate communicator to ensure clear communication of information to the relevant audience by interacting with the project stakeholders at all levels with ease.
✔ Sharp technical acumen combined with a profound strategic orientation for an adaptive approach to shifting priorities & managing rapid changes while working under operational and technical pressure.
